Fresh Start Facility Services, INC

Over 80 Years of Facility Services, Operations Management, and Customer Service Experience

Based in Memphis, TN, Fresh Start Facility Services, Inc. has been the premier source for professional commercial property solutions since 2009. Our locally owned and operated company operates 24/7 and serves Tennessee, Mississippi, Arkansas, Kentucky, Louisiana, Georgia, and Alabama. We offer customized services, in addition to post-construction and emergency clean-up, to industrial, manufacturing, government, schools, medical, and corporate sectors.

Overseen by an executive engagement team with over 80 years of experience in facility services, operations management, and customer service, we have earned a reputation for delivering measurable results and maximizing our partners’ ROI. We adapt and build our programs according to their goals to ensure we meet each need and budget.
Hands Joining Piece of Puzzle

Johnny Fayne

President and Chief Executive Officer

In 2005, after a very successful 20-year management career in International Freight Operations at FedEx, Johnny embarked on a new venture, starting Fresh Start Facility Services, Inc. with other members of his family. They knew they had the right connections, the right know-how and the passion and determination necessary to enter into the facility services industry. Johnny worked another 9 years with FedEx, and was recognized as Manager of the Year upon his retirement in 2016. During this time, he assumed full control of Fresh Start Facility Services, Inc. and oversaw the rapid growth in staff and managed square footage. His years of high-performance management experience led Fresh Start Facility Services, Inc. to quickly gain a reputation for commercial cleaning excellence in and around the Tri-State area. His commitment to creating a work environment in which people feel respected and valued is very much rooted in the years he and his wife spent mentoring men and women dealing with drug and alcohol addiction. One of Johnny’s chief missions is to fight for a livable wage for the staff he employs.

George Sumner

Director of Business Development and Strategic Planning

George is a results-driven professional with a strong background in facilities, operations, and project management. He has spent years supporting building operations, construction management, expense management, and staff and team development. With the advent of COVID-19, George gained valuable experience with COVID-19 protocols related to building sanitization, fleet sanitization, PPE, and return to work.


Throughout his 25 years of management experience, he has consistently sought to bring talent and vision to respected organizations. His desire to develop teams and their customer service accountability has been an asset throughout his career. George’s overall experience has made him an expert in strategic partnerships, satisfying customer needs, and breaking down service barriers

Zeno Williams

Director of Operations

Zeno joined Fresh Start Facility Services, Inc. in 2016 after retiring from the Memphis City School District after 35 years of service. Upon his retirement, Zeno oversaw all Facility Services and Grounds Management operations for over 220 schools. Zeno understands that taking care of his team members is the first step in ensuring Fresh Start Facility Services, Inc. maintains its reputation for commercial cleaning excellence. His quality assurance program produces measurable results and each team member is held accountable to producing a level of quality that exceeds our clients’ expectations.